We do more than restore homes. At 911 Restoration, we try to get people on track to a Fresh Start. After you receive our free water damage estimate, you can be comforted by knowing that we have the latest drying technology and the necessary training to remove any remaining odor. Our certified technicians leave your home or business cleaner than before the sewage flood.
We stream line the process for you by completing the initial scope to the specifications of your insurance company and filing the paperwork for you. Providing the best services possible means you return home with the positivity that, from that day forward everything is going to be better; that you are walking into a Fresh Start.
Sewage Backup Explained
Sewage backup is when waste flows backwards into the home from a faucet, toilet, shower, bathtub, or any other water connected appliance. It usually occurs due to blockage, flooding, or a pipe burst. Therefore, your lowest drains are the most likely to regurgitate sewage.
You might experience a sewage overflow because of obstructions in the waste line that do not allow liquid to flow in the proper direction. This causes pressure to build up, ultimately sending waste in the opposite direction, back into your property. Items that can block pipes include cotton swabs, plastic, grease, and other non-soluble materials.
Tree roots, during the drier months, will extend further into the ground in their search of moisture. Plant root-systems have no problem piercing the pipes found in older homes, because they are usually made of metal. Once inside, the roots become thicker as the tree grows, until the blockage sends sewage back into the home. Sometimes, the sewage ends up inundating your lawn if the pipe bursts.
Sewage backups can also be the result of flooding. When a flood happens, water pressure in the home fluctuates, and this can cause sanitary lines to flow back into the home. Sanitation lines are at risk of rupturing just like water lines.
All this is to say, sewage backups are more common than you might expect. But don’t worry if one happens on your property; 911 Restoration technicians are available 24/7/365 to provide you with the Fresh Start you deserve.
Responding to Sewage Backup as a Homeowner
When you encounter sewage overflow, we recommend not coming into direct contact with the affected area. Raw sewage has a high bacterial load that can make an unequipped individual ill. If the sewage flow continues, however, you want to find and close your main water valve. This will stop the water only if it is coming from an incoming pipe, though.
Unfortunately, whatever comes into contact with the hazard cannot be salvaged, and we recommend not attempting to save anything in the space.
We recommend that homeowners call us and their insurance company. Cleanup should be done by a team you can trust. Remember, when it comes to contacting your insurance company, they will attempt to urge you to go with a company they contract. However, it is at your sole discretion, as the property owner, to determine who restores your building.
In contacting 911 Restoration, you will receive the care of a company that has 35+ years of experience. While we work with all insurance companies, our sewage backup technicians work for you, with your best interests in mind. You can have confidence in our team’s ability to provide you the utmost attention and care.
We go the extra mile for all our clients. Give us a call today.
Cleanup and Sanitation by a Nationwide Team
Techne is how the Greeks described craftsmanship so beautiful it could be considered art, and that is exactly how we frame our capacity to save homeowners money, while making their environment pristine. 911 Restoration understands the science and skill of renewal, repair, and rebuilding. Restoration is our techne.
No other restoration company holds as many qualifications as 911 Restoration. Our elite technicians are professionally trained and interested in providing you with the best experience possible.
Safety is our number one priority, so we only use top of the line equipment, such as NIOSH-approved respirator masks and hazmat suits. Our licensed, bonded, and insured professionals will provide you with an honest and fair assessment. Once the situation has been explained to you, and you understand your rights as a homeowner, we begin removing the waste with our industrial grade pumps.
We set up ventilation systems to circulate clean air in while scrubbing stale air out, so that you never have to be reminded of the sewage flood and odor that follows. Not only does this keep the rest of your home from a lingering memento of the accident, but it also reduces the time it takes to dry the area.
Comprehensive sanitation is required for the long-lasting peace homeowners are looking for, so we go over the area again with vacuums after we’re done with the restoration process. Meticulous attention to every square inch is how we keep our Fresh Start guarantee. Then, we finish the job with microbial treatment that we spray onto the surface. It makes the space odor free, and it also prevents mold growth.
Preventing Sewage Backup
We’re committed to bringing you stability, peace, and comfort, which can be achieved by avoiding disaster.
Preventive maintenance in regard to sewage backup is as simple as being mindful — most accidents our technicians encounter are a result of people using their toilets as a trash can. Keeping your toilet, waste lines, and general plumping running is as simple as keeping these points in mind:
- Avoid flushing paper products down the drain – This includes sanitary pads, facial wipes, bath tissues, and even cotton balls. A lot of these items are packaged under the guise that they are water soluble, which is technically not correct. They break down in water, but they never dissolve into it. Thus, they leave behind a pulpy mess that under the right conditions will clog or add to existing blockages. Furthermore, if you have a septic tank, the bacteria are not equipped to eat these items, so that can also lead to sewage backup.
- Grease poured down drains is the next most common cause of backups – It might be liquid after cooking, which makes pouring it down the drain seem easy, but it will solidify when it cools down. At first it may not seem too drastic, but over time, grease can reduce the width of your piping as it lines the pipes with fatty residuals.
- Buy grates for your drain system – When it comes to keeping plumbing running smoothly, we also recommend buying grates for any drain systems you own. Grates in sinks and bathrooms will prevent clogs from building up. Ensure that you clear them after every use, and that the debris they catch are thrown away.
If you notice a sign of potential backup, such as gurgling sounds coming from water lines, we recommend not using an abrasive chemical blockage remover, such as Drain-o. It can eat away at the pipes, which will lead to further complications. Try a more natural remedy, such as a mixture of equal amounts of baking soda and vinegar, followed by hot water. This will clear clogs without ruining the integrity of the pipe. When all else fails, 911 Restoration will be there to handle the sewage cleanup and set you up with a Fresh Start.
Accidents happen, no matter how well we prepare for them. That’s why we are here for property owners through it all. If you experience backup and need sanitation, give us a call at 911 Restoration.
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