Water Damage FAQ’s

Water Damage Requires Quick Response

When water infiltrates your home, its effects can be quite damaging almost immediately. This is why it is so important for our water damage remediation experts to get to your home quickly after the water damage incident has occurred.

Within minutes, the water damage can spread to areas of the home that were not directly affected by the initial flood or leak, causing the scope of the damage to be much more extensive than it originally was. The flooring and walls immediately soak up the moisture, causing stains in wood, metal, and carpet. This can cause furniture and other possessions to warp, swell, and splinter.

After a few hours have passed, the delaminates can begin to swell and crack. Drywall bloats due to excess moisture, creating a mildew odor. Rust and disintegration can begin on certain materials, especially affecting porous items such as drywall, wood, and uncoated metal.

If the standing water is left for a couple of days, then mold can begin to grow.  Once mold spores are hit with water, then they spread rapidly. You will usually see the mold growing on damp surfaces, however, sometimes it is not as visible. If you suddenly experience coughing, itchy eyes, trouble breathing, and other allergy-like symptoms, then there may be mold in the walls, ceiling, crawlspace, or another corner of the home.

It is important to have IICRC-certified techs inspect the property after water damage has occurred in order to determine whether mold is hiding somewhere on the premises. Early detection will ensure the least amount of damage done to your home, its air quality, and the people living inside.

water damage basementReliably Fast Water Extraction And Remediation

No matter the size of the job, we give every home the same attention and dedication. The flood cleanup experts understand that removing water from your home needs to be done as soon as possible.

Whether you are dealing with a flooded kitchen, a pipe burst, or a faulty appliance hose, we will take all measures necessary to protect your home and everything inside. We consider water damage an emergency and will get to your home within less than an hour of your call to our offices.

Once we arrive on the scene we will provide a free visual home inspection for property owners, allowing us to give the homeowner an accurate estimate of the damage costs. Our water damage remediation crews will then use the most state-of-the-art technology, paying special attention to thoroughly dry the affected area and renovate any damage that the water may have caused.

Our crew members will be there with you every step of the way, making themselves available 24/7 to answer any questions about the water restoration of your home. We want to make sure that you always know what is going on, that way you feel comfortable throughout the entire process.


Keep Your Home Safe With These Water Damage Tips

Our 911 Restoration flood cleanup technicians have years of experience on how to prevent future water damage issues. By following these simple steps, you can keep your home protected all year round.

Check your hoses and faucets regularly.
It is recommended that you check your hoses and faucets that lead to your washing machine, dishwasher, and refrigerator at least once a year. Make sure to look for cracking that could cause potential leaks. Replace if you find any imperfection, but regardless, you should get new hoses every five to seven years.

Inspect showers and tubs.
Make sure the caulking around your shower area is watertight. Any cracks in the caulking need to be replaced immediately. Caulking is what keeps water from seeping into your floor and causing damage.

Know where your water main is located.
It is important to know how to shut off the water supply going into your home in case a pipe bursts. This will stop the flow of water into the property and minimize the damage.

Put floor pans under appliances.
Even though the pans can’t protect you from a big flood, they can prevent floor damage if you have a small, slow, undetected leak. It will catch the water and keep it from staining and going underneath the flooring.

Install water alarms. When water is detected in your home, then an alarm is triggered that lets you know that there is unwanted moisture in that area. It uses sensors that can be placed in any part of the house that you think is prone to water damage.

Use a water flow monitoring system. This is basically the automatic version of turning off your main water line. It will detect if there is a greater than normal amount of water going into the property and it will automatically shut it down.


Professional Guidance And Assistance Through the Restoration Process

It can be confusing, figuring out what your insurance benefits look like when it comes to covering the cost of water damage. There is no clear cut answer, meaning that it highly depends on what kind of homeowner’s insurance you have. Usually supplemental flood insurance is needed to cover natural disasters, but it is important to contact your provider and learn the details of your coverage.

Our leak detection team will help you file your claim and figure out exactly what your policy offers. It is our priority to give you quality service at an affordable cost.

If you find yourself dealing with water damage, call the 911 Restoration flood remediation specialists. We are looking forward to helping you out of this difficult situation and giving you a fresh start. Contact us today, so we can get started immediately.


Water Damage FAQ

What do I do if there’s a water damage emergency?

The very first thing you should do is look to see if you can shut off the water valve on your property. This will stop the influx of water building up and prevent your home or business from suffering additional water damage. Once you’re ready, call the highest-rated professional water damage restoration company. If you have any other water damage questions, we can help.

What do I do after a water damage disaster occurs?

If you’re not in any physical danger, try to wrap up your valuables. Put them in plastic bags, Ziplocs, or anything else you can use. Whatever essential you need, protect it. Put these items on an elevated platform like a shelf so that they’re not in danger of getting wet. When we arrive, we’ll take care of the rest.

How long does the restoration process take?

On average, a typical water damage restoration job takes about 3 to 4 days. However, this is entirely dependent on the extent of the damage. Some projects may take longer to restore than others. We’ll walk you through the restoration plan, timeline, resources, insurance claim and costs, and any other questions you may have.

How fast can mold grow on my property?

After a water damage disaster, you want to be sure that there is no mold growing. Mold usually takes 2 – 4 days to start sprouting. After the 3rd day, the spores begin to take hold in your home or business and start growing faster. You’ll typically see visible mold in about 18-21 days. If you’re dealing with mold, or even suspect that you have mold, call the mold removal experts today at (866)349-0289.

Does bleach work on mold?

Bleach will kill mold growing on non-porous surfaces like glass, tiles, bathtubs, and countertops, but within a week or two, the mold usually comes back stronger! Mold remediation requires cleansers that reach deep down into the wood and other porous building materials to get to the roots. The properties of bleach prevent it from soaking into many surfaces, thus the roots remain which causes the mold to return.

Can you save my flooring after a water damage disaster?

We will do everything in our power to save as much of your property as possible while saving you money in the process. Water damage is a serious issue. 911 Restoration will give you the peace of mind that you deserve.

Do you work with my insurance company?

Yes, we work with most insurance companies and their property claims departments during a loss. No matter if you have a home or business property, we will work directly with your insurance company.

What if my insurance doesn’t cover water damage?

If your insurance doesn’t cover the loss, we will work with you with a steady hand and provide you with affordable prices. If you have any questions about your insurance policy, we’re here to answer any questions about the claims process, the water damage restoration process, and most importantly – when things will be back to normal. Water damage questions are our specialty.