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911 Restoration

911 Restoration

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A SERIOUS QUESTION FOR INSURANCE CARRIERS:

What are you doing about the fact that your adjusters can’t trust your “preferred” restoration service providers?

– What if you could trust that the services recommended are genuinely needed?

– What if you could rely on estimates are consistently precise?

– What if you could bank on invoices that are always accurate?

– What if you could feel confident in the quality of the work?

– What if you could count on consistently excellent communication?

90 Seconds of Plain Talk for Insurance Carriers

from CEO, Miri Offir.

Contact Miri Offir




    30 Seconds about our

    Claims Integrity Promise

    CLAIMS INTEGRITY PROGRAM OVERVIEW

    Pre-Audited Estimates and Invoicing

    All restoration project invoices are audited by our central management team to ensure accuracy and alignment with projects estimates before being sent to you.

    Compliance Oversight

    Senior HQ oversight of all claims ensures the integrity of IICRC compliance for the use of proper equipment, moisture readings, thorough image capture, appropriate labor hours, and more.

    Xactimate Certified

    Our teams are trained and certified on advanced use of Xactimate by our own in-house trainer for accurate planning and efficient costing of remediation and restoration projects.

    Consistently Great Communications

    Quality communication makes all the difference for both policyholders and adjusters. We provide accurate, detailed, up to date information about every job, available online, 24/7.

    Nationwide VIP Pricing

    Enrolled carriers are eligible for a set pricing structure for every 911 Restoration service. No matter where the project is taking place, your VIP pricing is automatically applied.

    Volume Rebates

    VIP pricing includes a rebate structure based upon your anticipated annual volume – when that volume is exceeded, the rebate structure is applied.

    Local Readiness - Central Coordination

    130+ locations always ready to help your policyholders. HQ provides central coordination of local crews, ensuring the highest quality, fastest resolutions.

    Immediate Dispatch - 24/7/ Call Center

    New project inquiries are accepted and dispatched in 10 minutes or less, with direct connect to local branches with one central number and email address.

    COMMUNICATIONS JUST AS GOOD AS OUR RESTORATIONS

    We ensure a seamless claim experience and recovery for your policyholders.

    • We walk the policyholder through a Claims Process that sets expectations regarding the claim as well as the plan to get things back to normal.
    • We call the agent within 24-hours to communicate the project findings and claim status.
    • We call the claim representative within 24-hours to relay the scope of the damage, scope of services needed, and any other necessary claim information.
    • We keep everyone informed in real-time throughout the process, with 24/7 online access to project info and images.

     


    Imagine restoration projects without all the chaos

    (It's amazing what great communications can do)

    Commercial Property Managers and Insurance Professionals Know

    Showing up quickly and putting things back the way they were is only part of a restoration company’s job. Great communications, with reliable information is essential to feeling confident that steady progress is being made and that operations will be back to normal as soon as humanly possible.

    Hoping You Never Call Us – Since 2003

    When you suddenly need to call 911 Restoration, it’s not a good day. When operations are down, so much is at stake for your business. That simple truth is what drives us to provide a seamless customer experience where you know that we have your back. We can’t keep that next disaster from happening, so our commitment is to be a reliable, conscientious, and caring partner, always accessible and always ready to go the extra mile

    • Water Damage Restoration
    • Sevage Backup Cleanup
    • Mold Removal
    • Fire and Smoke Damage Restoration
    • Disaster Restoration
    • Commercial Property Restoration

    130+ Locations Across the United States and Canada

    With more than 130 locations  across the US and Canada, we’re always on the scene in minutes. Our National Accounts  Team is your point of contact, ensuring the fastest path forward with reliable communications and accurate documentation of the project details, as they unfold. Schedule a get-to-know-you conversation with us. Just fill out the form.

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    INDUSTRIAL SCALE READINESS
    No Project Too Big Or Too Small

    Highly-trained People & The Most Advanced Equipment
    ALWAYS READY TO GO!

    No one needs the difficulties of bad communications added to the chaos of damage to their property. That’s why 911 Restoration’s technicians are trained to handle all type of disaster remediation while providing comforting and complete communication throughout the process. We’re equipped with the most advanced technology, enabling us to get the job done right for all our commercial clients. We help major companies get back on their feet every day, allowing them to get back to business as usual, minimizing loss

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    “I have had the opportunity to build a great working relationship … They are always able to meet our expectations and time … I cannot say enough about the work they have done here and the professional manner in which they have done it.”

    Adam H. — REALTY MANAGEMENT

    Testimonial Name

    “I would give them 6 stars if I can. I had to deal with a flood in my business. An absolute nightmare for every business owner. They came right away, been so professional and efficient. Even after everything was done they followed up and made sure that everything was back to normal. A+ customer service. Thank you!”

    Dave K.

    Testimonial Name

    Call 911 Restoration to experience your Fresh Start Today!

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