Property Damage Restoration in South Des Moines, IA

24/7 Emergency Restoration for Homes and Businesses in South Des Moines

Des Moines Need to change location? Click here.Change location
24/7 Emergency Service (515) 999-7310
45-Minute Typical Arrival
SOUTH DES MOINES

Emergency Restoration in South Des Moines, Iowa

On the south side, water damage often means contaminated water. Storm drains, creeks, and the Raccoon River all push water toward low ground, and sewage that reaches them needs more than drying. 911 Restoration of Des Moines handles sewage backups, water damage, mold, fire, and storm damage across South Des Moines, including Southridge, Fort Des Moines, and the Gray's Lake area.

Quick answer: 911 Restoration of Des Moines provides 24/7 restoration in South Des Moines. On January 28, 2025, the Iowa Department of Natural Resources investigated a sewer overflow near SE 14th Street that sent raw sewage into a storm sewer draining to Yeader Creek, a reminder that sewage water needs disinfection. Call (515) 999-7310 for a typical 45-minute arrival.

24/7 Emergency Service 911 Restoration of Des Moines (515) 999-7310
Location
550 S 2nd St, Carlisle, IA 50047, USA
Arrival
45-minute typical arrival
Hours
24/7 · 365 days
Call now
OUR SERVICES

Restoration Services in South Des Moines

Water Damage Restoration

Extraction, moisture mapping, and structural drying for basement floods, burst pipes, and storm water, read daily until verified dry.

Learn about water damage →

Fire Damage Restoration

Board-up, soot and smoke removal, odor control, and cleanup of the water used to put the fire out.

Learn about fire damage →

Mold Remediation

Containment, removal of affected materials, HEPA cleaning, and correction of the moisture source that fed the growth.

Learn about mold remediation →

Sewage Cleanup

Safe removal of sewage backups, disposal of contaminated materials, disinfection, and drying of affected basements.

Learn about sewage cleanup →

Commercial Restoration

Water, fire, and mold response for offices, retail, healthcare, schools, and multifamily buildings, planned around operations.

Learn about commercial restoration →

Reconstruction

Drywall, flooring, cabinets, trim, and finish work after a loss, completed by the same team that handled the cleanup.

Learn about reconstruction →

Crime Scene Cleanup

Discreet biohazard cleanup after trauma, unattended death, or hoarding, with regulated waste handling.

Learn about crime scene cleanup →

Sanitization Services

Disinfection of homes and businesses after contamination, illness, or a sewage or flood loss.

Learn about sanitization →

Storm Damage Restoration

Tarping, board-up, water removal, and drying after severe thunderstorms, high winds, and winter storms.

Learn about storm damage →
LOCAL CONDITIONS

What Damages Property in South Des Moines

The Iowa Department of Natural Resources investigated a sanitary sewer overflow near SE 14th Street and East Diehl Avenue on January 28, 2025, where raw sewage entered a storm sewer that discharges into Yeader Creek. Earlier, Des Moines Public Works closed Fleur Drive on March 14, 2019 because of the rising Raccoon River.

Sewage that reaches storm drains, creeks, or a basement is contaminated water. Anything it touches needs cleaning and disinfection, not just drying. If sewage backs up into your home, stop using sinks, tubs, and toilets, stay out of the affected area, and call us. Porous items such as carpet pad and drywall usually have to be removed.

HOW WE WORK

How We Handle Losses in South Des Moines

South Des Moines homes sit near Yeader Creek, Easter Lake, and the Raccoon River, so rising water and overloaded drains are both part of the setting. After a sewage or flood loss we extract, remove unsalvageable materials, apply antimicrobial treatment, and dry the structure with monitored equipment.

Mold usually follows water in South Des Moines homes. A basement that took on water and was not dried to verified targets, a slow leak inside a wall, or a crawl space that stays damp through a humid summer can grow mold within days. We contain the area, remove affected materials, HEPA clean, and correct the moisture source. After a fire, we board up, remove firefighting water from the basement, clean soot, and treat smoke odor in ductwork and wall cavities so it does not return. Storm calls in South Des Moines usually mean roof tarping, board-up, and drying ceilings and walls after wind-driven rain or ice dams. Every job is documented with photos and daily moisture readings, which your adjuster can review and which show when the structure is actually dry.

AREAS WE SERVE

Where We Work in South Des Moines

Our crews respond throughout South Des Moines, including:

  • Southridge
  • Fort Des Moines
  • Gray's Lake area
  • Easter Lake
  • Fleur Drive corridor
  • Des Moines International Airport area

ZIP codes served: 50315, 50320, 50321.

If you are not sure whether your address is in our area, call (515) 999-7310. The same crews handle emergency response, cleanup, and reconstruction in South Des Moines, so one team stays with the job from the first call to the final walkthrough.

South Des Moines is served by 911 Restoration of Des Moines, which also covers Altoona, Ankeny, Carlisle, Clive, Des Moines, East Des Moines, Indianola, Johnston, Norwalk, Pleasant Hill, Urbandale, Waukee, West Des Moines, and Windsor Heights.

COMMON CAUSES

Common Causes of Property Damage in South Des Moines

  • Sewage backups through floor drains and basement fixtures
  • River and creek flooding that spills into low yards and basements
  • Heavy rain that saturates soil and seeps through foundation walls
  • Sump pump failures during storm power outages
  • Frozen pipes in garages, crawl spaces, and unheated rooms
  • Fires that leave smoke, soot, and firefighting water behind
WHY CHOOSE US

Why South Des Moines Property Owners Call 911 Restoration

Open 24/7

We answer every call at any hour, including nights, weekends, and holidays.

45-Minute Typical Arrival

Crews are dispatched right away, and our typical arrival is 45 minutes.

IICRC-Certified Technicians

Trained crews with moisture meters, thermal imaging, and drying and containment equipment.

Direct Insurance Coordination

Photos, readings, and a written scope for your adjuster, with billing handled for you.

Local Team

911 Restoration of Des Moines works from Carlisle across the Des Moines metro, from Waukee and Ankeny to Indianola.

No Subcontractors

The same team handles the emergency, the cleanup, and the reconstruction.

Frequently Asked Questions About Restoration in South Des Moines

How fast can you get to a property in South Des Moines?
Our typical arrival is 45 minutes, and we answer calls 24 hours a day, 7 days a week. When you call (515) 999-7310, we give you safety steps on the phone and dispatch a crew to South Des Moines right away. Arrival time depends on traffic, weather, and how many emergencies are open at once, and we tell you what to expect when you call.
What should I do if sewage backs up into my south side Des Moines home?
Stop using water, keep people and pets out of the affected rooms, and turn off power to wet areas only if you can do it safely. Do not try to clean it with a household mop. Call (515) 999-7310 and we will extract the water, remove porous materials the sewage reached, and disinfect the area.
Can mold start after a sewer or creek flood in South Des Moines?
Yes. Mold growth always comes from a moisture problem, and cleaning does nothing until the water problem is solved. Wet drywall and carpet that stay damp can grow mold within a couple of days, so quick drying and removal of porous materials matter.
Do you work with my insurance company?
Yes. We provide Direct Insurance Coordination: photos, moisture readings, and a written scope of work that your adjuster can review, communication with the adjuster on your behalf, and billing handled for you. Coverage depends on your policy, and sources such as sewer backup and surface flooding are often treated differently, so confirm with your carrier what applies.
What should I do while I wait for the crew?
Stop the water source if you can reach the shutoff safely, and turn off power to wet areas if it is safe to do so. Keep people and pets away from sewage or floodwater, move valuables and electronics to a dry place, and take photos for your claim. Do not use a household vacuum on water or try to scrub mold or soot.
Does flood insurance cover water in my South Des Moines home?
Usually only a flood policy covers rising water from a river, street, or lake. A standard homeowner policy typically covers sudden pipe bursts and storm-opened roofs instead. We document how the water got in so your adjuster can apply the right coverage.

Contact 911 Restoration of Des Moines in South Des Moines

Water, fire, mold, and storm damage get worse every hour. Call us 24/7 for help in South Des Moines.

Nearby

Other Areas We Serve