911 Restoration of Akron-Canton

24/7 Emergency Restoration in Akron, Canton, and Surrounding Communities

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24/7 Emergency Service (216) 528-6127
45-Minute Typical Arrival
AKRON-CANTON RESTORATION

24/7 Emergency Restoration Across Summit, Stark, and Tuscarawas Counties

911 Restoration of Akron-Canton handles water damage, sewage backups, mold, fire, and storm damage in Akron, Canton, Cuyahoga Falls, Massillon, North Canton, Ellet and Springfield Township, Uniontown, New Philadelphia, Hudson, Perry Township, Portage Lakes and Coventry Township, and Louisville. Four things drive most of the damage here: flash floods that overwhelm basements in hours, combined sewers and older laterals that back up in heavy rain, rivers and creeks such as the Cuyahoga, the Tuscarawas, and Nimishillen Creek that leave their banks, and deep winter cold that splits pipes. Our crews work from Canton across Summit, Stark, and Tuscarawas counties, and the same team handles the emergency, the cleanup, the documentation for your insurance carrier, and the rebuilding, so nothing is lost between contractors.

Quick answer: 911 Restoration of Akron-Canton provides 24/7 restoration across the Akron-Canton area, including water damage restoration, sewage cleanup, mold remediation, fire damage restoration, storm damage repair, and reconstruction, with a typical 45-minute arrival, IICRC-certified crews, and Direct Insurance Coordination. Call (216) 528-6127.

24/7 Emergency Service 911 Restoration of Akron-Canton (216) 528-6127
Location
2011 Allen Ave SE, Canton, OH 44707
Arrival
Typical 45-minute arrival
Hours
24/7 · 365 days
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OUR SERVICES

Restoration Services in Akron-Canton

Water Damage Restoration

Basement flooding after flash floods, frozen pipes, and failed sump pumps, dried to verified targets with daily readings.

Water Damage Restoration in Akron-Canton →

Fire Damage Restoration

Board-up, soot and smoke cleanup, and drying of basements soaked by firefighting water in older homes.

Fire Damage Restoration in Akron-Canton →

Mold Remediation

Containment and removal of mold that follows basement floods, damp crawl spaces, and hidden leaks.

Mold Remediation in Akron-Canton →

Sewage Cleanup

Cleanup of floor drain backups when storms overload Akron's combined sewers and older laterals.

Sewage Cleanup in Akron-Canton →

Commercial Restoration

Response for hospital-area offices, schools, retail, and multifamily buildings, phased around operations.

Commercial Restoration in Akron-Canton →

Reconstruction

Rebuilding finished basements and older homes, including historic districts, after any loss.

Reconstruction in Akron-Canton →

Crime Scene Cleanup

Discreet biohazard cleanup with disposal under Ohio's infectious waste rules.

Crime Scene Cleanup in Akron-Canton →

Sanitization Services

Disinfection after creek flooding, sewer backups, illness, and hoarding conditions.

Sanitization Services in Akron-Canton →

Storm Damage Restoration

Tarping, board-up, and drying after straight-line winds, hail, tornado warnings, and ice dams.

Storm Damage Restoration in Akron-Canton →
LOCAL RISK GUIDE

Akron-Canton Damage Risks by Area

Cuyahoga River and Mud Brook corridor

Akron, Cuyahoga Falls, Hudson, and Ellet and Springfield Township. Flash floods and sewer backups drive most losses. On July 21, 2003, spotters measured 7.5 inches of rain in Hudson, more than 400 homes were damaged in Cuyahoga Falls, and Mud Brook trapped nearly 200 residents in Akron's Merriman Valley. In August 2024, Hudson logged 326 reports of flooded basements, backups, and washouts after a storm it rated at a 500 to 2,000 year return period.

Tuscarawas River valley

Massillon and New Philadelphia. The 1913 flood inundated downtown Massillon, which is now protected by a levee with pump stations. Downstream, the Corps of Engineers and the Muskingum Watershed Conservancy District operate dry dams such as Dover Dam, with the district's headquarters in New Philadelphia. Backwater on Newman and Plum creeks and basement water from saturated ground remain the common losses.

Nimishillen Creek basin

Canton, North Canton, Louisville, and Perry Township. The East Branch of Nimishillen Creek crested above 13 feet at Louisville in 2018 and 2025, flooding Main Street. North Canton flooded in July 2011 and May 2022 storms that dropped inches of rain in hours. Older galvanized service lines and water main work add plumbing failures.

Southern Summit lakes and townships

Portage Lakes and Coventry Township, and Uniontown. The Portage Lakes began as canal feeder reservoirs, and homes near the water deal with damp basements, crawl spaces, and mold. Uniontown sits in Stark County, where tornado warnings are among the most frequent in northern Ohio, so wind, hail, and fallen trees are common causes. Sump pumps that fail during storm power outages are the other frequent call in both communities.

WHERE WE WORK

Communities We Serve Across Akron-Canton

From our Canton location, crews respond 24/7 across Summit, Stark, and Tuscarawas counties, including Akron, Canton, Cuyahoga Falls, Massillon, North Canton, Ellet and Springfield Township, Uniontown, New Philadelphia, Hudson, Perry Township, Portage Lakes and Coventry Township, and Louisville. Not sure whether your address is in our area? Call (216) 528-6127 and we will tell you right away or connect you with the right team.

WHY CHOOSE US

Why Akron-Canton Property Owners Call 911 Restoration

24/7 Response, 45-Minute Typical Arrival

We answer every call at any hour, and our typical arrival is 45 minutes, so damage gets attention while it can still be contained.

IICRC-Certified Technicians

Trained crews with moisture meters, thermal imaging, and the containment and disinfection equipment each job requires.

Direct Insurance Coordination

Photos, moisture readings, and a written scope for your adjuster, with communication and billing handled for you.

Local Team

Crews based in Canton who know how Summit, Stark, and Tuscarawas county properties take on water.

No Subcontractors

The same team handles the emergency, the cleanup, and the reconstruction.

Basement Flood and Backup Expertise

Extraction, disinfection, and drying for the flash flood and sewer backup losses that define this region.

45 Min
Typical arrival time
24/7
Emergency response, every day of the year

Frequently Asked Questions About Restoration in Akron-Canton

How fast can 911 Restoration reach my property in Akron-Canton?
Our typical arrival is 45 minutes, and we answer 24 hours a day, 7 days a week. When you call (216) 528-6127, we give you safety steps on the phone and dispatch a crew right away. Arrival depends on traffic, weather, and how many emergencies are open, especially after widespread storms, and we tell you what to expect when you call.
Do you work with my insurance company?
Yes. We provide Direct Insurance Coordination: photos, moisture readings, and a written scope of work for your adjuster, communication with the adjuster on your behalf, and billing handled for you. Coverage depends on your policy. A burst pipe, a sewer backup, and surface flooding are often treated differently, and sewer backup frequently needs its own endorsement, so confirm with your carrier.
How long does water damage restoration take?
Most residential water losses take 3 to 5 days to dry, followed by repairs. Finished basements, sewage, and hidden leaks inside walls take longer. We read moisture daily and stop drying only when materials reach verified targets, and we share those readings with you.
What should I do while I wait for the crew?
Stop the water source if you can reach the shutoff safely and turn off power to wet areas if it is safe. Keep people and pets away from sewage or floodwater, move valuables and electronics to a dry place, and take photos for your claim. Do not use a household vacuum on water or try to scrub mold or soot.
Which areas does 911 Restoration of Akron-Canton serve?
We serve Akron, Canton, Cuyahoga Falls, Massillon, North Canton, Ellet and Springfield Township, Uniontown, New Philadelphia, Hudson, Perry Township, Portage Lakes and Coventry Township, and Louisville. If you are not sure whether your address is in our area, call (216) 528-6127 and we will tell you right away or connect you with the right team.
Why do Akron-Canton basements back up during heavy rain?
When a storm puts more water into the system than the pipes can carry, water rises through the lowest opening, often a basement floor drain. Parts of Akron have combined sewers, and older private laterals can be cracked or partly blocked. Akron's storage tunnels reduce overflows to rivers, but they do not stop every backup. A plumber can assess a backwater valve, and we handle the cleanup and disinfection.
Why did Hudson and Cuyahoga Falls flood so badly in 2003 and 2024?
Both storms dropped extreme rain in a short time over the Mud Brook and Tinkers Creek drainages. In 2003, spotters measured 7.5 inches in Hudson, and more than 400 Cuyahoga Falls homes were damaged. In 2024, Hudson estimated 6.97 inches in less than 8 hours, and footer drains and sump pumps could not keep up with saturated ground.
Does the Massillon levee protect against basement flooding?
It protects much of Massillon from Tuscarawas River flooding, with pump stations that operate as the river rises. It does not stop backwater on tributary creeks or heavy local rain from saturating the ground, so basements can still take on water. We extract, disinfect where needed, and dry.
When does Nimishillen Creek flood Louisville?
National Weather Service impact statements put the FEMA 1 percent flood level at 12.5 feet on the Louisville gauge, with Main Street, Constitution Avenue, and North Chapel Street flooding at 13 feet. The creek crested at 13.58 feet in June 2018 and 13.20 feet in April 2025. Creek water is contaminated and needs cleaning and disinfection as well as drying.
How do I prevent frozen pipes in an Ohio winter?
Keep the heat on and set no lower than the mid-50s when you are away, insulate pipes in garages, crawl spaces, and exterior walls, open cabinet doors on cold nights, and disconnect garden hoses. Know where your main shutoff is. If a pipe bursts, shut off the water and call (216) 528-6127.
Can mold grow after a basement flood?
Yes, within 24 to 48 hours on wet drywall, wood, and carpet. That is why fast drying matters more than any treatment that comes later. We extract, remove materials that cannot be dried, and read moisture daily until the basement reaches verified targets. If materials stayed wet for more than two days, call (216) 528-6127 for an assessment.
Is creek or river floodwater safe to clean up myself?
No. Floodwater from the Cuyahoga, the Tuscarawas, Nimishillen Creek, and smaller creeks carries bacteria, sediment, and debris into every material it touches. Stay out of the water if outlets or appliances may be submerged, keep children and pets away, and let a trained crew remove affected materials, disinfect, and dry the building.

Contact 911 Restoration of Akron-Canton

Water, fire, mold, and storm damage get worse every hour. We hope you never need us, but when you do, we are ready.

Testimonials

Lots of Happy Customers

4.9 Stars Average Rating*