Emergency Restoration in Schertz and Cibolo, Texas
Schertz and Cibolo sit along Cibolo Creek, where heavy rain can push water into streets and low yards, and where slab homes have little room between the floor and the ground outside. 911 Restoration of Texas Hill Country is dispatched around the clock to homes and businesses across Schertz and Cibolo.
Quick answer: 911 Restoration of Texas Hill Country provides 24/7 restoration in Schertz and Cibolo. In July 2026 the City of Schertz issued a disaster declaration after Cibolo Creek flooding, recommended voluntary evacuations around Aviation Heights, and sent city crews to clear debris. Call (830) 644-6886 and we dispatch a crew right away.
Restoration Services in Schertz and Cibolo
Water Damage Restoration
Extraction, moisture mapping, and structural drying for slab leaks, burst pipes, and storm water, read daily until verified dry.
Learn about water damage →Fire Damage Restoration
Board-up, soot and smoke removal, odor control, and cleanup of the water used to put the fire out.
Learn about fire damage →Mold Remediation
Containment, removal of affected materials, HEPA cleaning, and correction of the moisture source that fed the growth.
Learn about mold remediation →Sewage Cleanup
Safe removal of sewage backups, disposal of contaminated materials, disinfection, and drying of affected rooms.
Learn about sewage cleanup →Commercial Restoration
Water, fire, and mold response for offices, retail, healthcare, schools, and multifamily buildings, planned around operations.
Learn about commercial restoration →Reconstruction
Drywall, flooring, cabinets, trim, and finish work after a loss, completed by the same team that handled the cleanup.
Learn about reconstruction →Crime Scene Cleanup
Discreet biohazard cleanup after trauma, unattended death, or hoarding, with regulated waste handling.
Learn about crime scene cleanup →Sanitization Services
Disinfection of homes and businesses after contamination, illness, or a sewage or flood loss.
Learn about sanitization →Storm Damage Restoration
Tarping, board-up, water removal, and drying after severe thunderstorms, high winds, and winter storms.
Learn about storm damage →What Damages Property in Schertz and Cibolo
When Cibolo Creek rose in July 2026, the city's response reached the Aviation Heights streets, and crews cleared debris once the orders were lifted. Cibolo, farther along the same creek, faces the same kind of runoff after a stalled storm, even without a city-level event to point to.
Creek and street water is contaminated, so carpet and pad usually come out, wet drywall is cut back as needed, and the slab, walls and cabinets are cleaned, disinfected and dried with meters. On a slab home, water spreads quickly across the floor, so extraction should start before baseboards and flooring begin to swell.
How We Handle Losses in Schertz and Cibolo
Schertz and Cibolo face creek flooding after heavy rain, and wind and hail from spring storms. We prepare with extraction, structural drying, cleaning and disinfection, and board-up and tarping when a storm opens a roof or window.
Mold usually follows water in Schertz and Cibolo homes. A slow leak inside a wall, an air conditioning drain line that backs up, or a room that stays damp through a humid season can grow mold within days. We contain the area, remove affected materials, HEPA clean, and correct the moisture source. After a fire, we board up, remove the water used to put the fire out, clean soot, and treat smoke odor in ductwork and wall cavities so it does not return. Storm calls in Schertz and Cibolo usually mean roof tarping, board-up, and drying ceilings and walls after wind-driven rain. Every job is documented with photos and daily moisture readings, which your adjuster can review and which show when the structure is actually dry.
Where We Work in Schertz and Cibolo
Our crews respond throughout Schertz and Cibolo, including:
- Aviation Heights
- Cibolo City Hall
- Cibolo Creek
- FM 78
- FM 1518
ZIP codes served: 78154, 78108.
If you are not sure whether your address is in our area, call (830) 644-6886. The same crews handle emergency response, cleanup, and reconstruction in Schertz and Cibolo, so one team stays with the job from the first call to the final walkthrough.
Schertz and Cibolo is served by 911 Restoration of Texas Hill Country, which also covers Bandera, Boerne, Bulverde and Spring Branch, Canyon Lake, Comfort, Fredericksburg, Garden Ridge, Kerrville, Kyle, New Braunfels, Northeast San Antonio, San Marcos, Seguin, Universal City and Converse, and Wimberley.
Common Causes of Property Damage in Schertz and Cibolo
- Cibolo Creek flooding after heavy rain
- Street and yard runoff entering through doors and garages
- Roof leaks after wind and hail
- Supply line and water heater leaks
- Burst pipes in hard freezes
- Washing machine and appliance overflows
Why Schertz and Cibolo Property Owners Call 911 Restoration
Open 24/7
We answer every call at any hour, including nights, weekends, and holidays.
Dispatched Right Away
A crew is dispatched as soon as you call, and we tell you the arrival time up front.
IICRC-Certified Technicians
Trained crews with moisture meters, thermal imaging, and drying and containment equipment.
Direct Insurance Coordination
Photos, readings, and a written scope for your adjuster, with billing handled for you.
Local Team
911 Restoration of Texas Hill Country works from East Blanco Road in Boerne across Kendall, Comal, Kerr, Gillespie, Bandera, Hays, Guadalupe and northeast Bexar counties.
No Subcontractors
The same team handles the emergency, the cleanup, and the reconstruction.
Frequently Asked Questions About Restoration in Schertz and Cibolo
How fast can you get to a property in Schertz and Cibolo?
Cibolo Creek water reached my Schertz home: can the carpet be saved?
Why does my Cibolo home still feel damp after the water is gone?
Do you work with my insurance company?
What should I do while I wait for the crew?
Does flood insurance cover water in my Schertz and Cibolo home?
Contact 911 Restoration of Texas Hill Country in Schertz and Cibolo
Water, fire, mold, and storm damage get worse every hour. Call us 24/7 for help in Schertz and Cibolo.