Storm Damage Restoration in Texas Hill Country
Storm damage in the Hill Country takes three forms: hail and wind that open roofs, microbursts that snap trees onto homes, and flash floods that rise fast out of creeks. 911 Restoration of Texas Hill Country responds around the clock in Boerne, New Braunfels, Canyon Lake, Bulverde and Spring Branch, Comfort, Kerrville, Fredericksburg, Bandera, San Marcos, Kyle, Wimberley, Seguin, Schertz and Cibolo, Universal City and Converse, Garden Ridge, and Northeast San Antonio.
Quick answer: 911 Restoration of Texas Hill Country provides 24/7 storm damage restoration across the Hill Country: emergency roof tarping, board-up, water extraction, structural drying, and repairs, with a typical 45-minute arrival around Boerne, Comfort, Kerrville and Bandera, dispatch right away across the rest of the Hill Country, and Direct Insurance Coordination. Call (830) 644-6886 for immediate help.
The Storms That Damage Boerne Properties
Hail on roofs
A March 2025 hailstorm with stones up to 2.75 inches hit north Kerrville and damaged vehicles. Hail that size can bruise shingles and crack vents and skylights, and a damaged roof lets rain into attics and ceilings. We tarp the roof and dry what got wet.
Microbursts and straight-line wind
The National Weather Service confirmed a May 2020 microburst with 70 to 80 mph winds on Kerrville's west side. In April 2021, the National Weather Service reported straight-line wind damage from estimated 80 mph winds from northeast Bexar County into southwest Comal County. Wind like this removes shingles and drops limbs through roofs.
Flash floods
The Texas Water Development Board describes steep terrain, shallow soil and intense rainfall rates along the Balcones Escarpment, and 12 to 18 inches of moving water can carry away most vehicles. Floodwater that enters a home is contaminated, so we clean and disinfect as well as dry.
How We Handle Storm Damage Restoration in Boerne
- You call (830) 644-6886 once the storm passes. We give you safety steps and dispatch a crew.
- We tarp roofs, board up windows and doors, and remove debris that threatens the structure.
- We extract water, map moisture, and set up drying equipment.
- We document the damage with photos and readings for your claim.
- We dry to verified targets and repair roofs, walls, ceilings, and floors with our own crews.
For the national overview of this service, see Storm Damage Restoration.
Signs You Need Storm Damage Restoration, and What To Do First
- Missing or lifted shingles, or granules in the gutters after hail
- Water stains on ceilings after wind-driven rain
- Broken windows or doors
- Fallen trees or limbs on the roof
- Water inside after a flash flood or tropical storm
- Damp insulation in the attic
Stay away from downed power lines and do not enter a flooded room until the power is off. If it is safe, cover openings and move valuables away from leaks, take photos of the damage, and call (830) 644-6886.
What Affects the Scope and Timeline
The scope depends on how the storm got in: through the roof, through broken openings, or through flooding at ground level. Wind and hail damage often lets water into attics and wall cavities, where it spreads before it shows on a ceiling.
Tarping and board-up usually happen on the first visit. Drying takes 3 to 5 days in most homes, and repairs follow once the structure is dry and the scope is approved.
What We Restore After a Storm
- Roofs, after tarping and repair
- Attics and insulation
- Ceilings and walls after wind-driven rain
- Windows, doors, and siding
- Ground-floor rooms after flash floods
- Flooring and subfloors
- Fences and exterior structures
- Contents and electronics
Insurance and Documentation for Storm Damage Restoration
We provide Direct Insurance Coordination on storm claims, with photos, readings, and a written scope for your adjuster. Wind and hail damage are usually handled under your homeowner policy, while rising floodwater usually needs a separate flood policy, and some coastal policies carry a separate windstorm or hurricane deductible. We document how the water got in so your adjuster can apply the right coverage.
Why Property Owners Choose 911 Restoration for Storm Damage Restoration
24/7 Response and Fast Dispatch
We answer every call at any hour and dispatch a crew right away. Typical arrival is 45 minutes around Boerne, Fair Oaks Ranch, Bulverde, Spring Branch, Comfort, Kerrville and Bandera, and for New Braunfels, Canyon Lake, Garden Ridge, Schertz, Cibolo, Universal City, Converse, Northeast San Antonio, Seguin, San Marcos, Kyle, Wimberley and Fredericksburg we tell you the arrival time when you call.
IICRC-Certified Technicians
Trained crews with moisture meters, thermal imaging, and the containment and disinfection equipment each job requires.
Direct Insurance Coordination, No Subcontractors
One local team documents the loss, works with your adjuster, and handles the work from emergency response through reconstruction.
We provide this service in Boerne, New Braunfels, Canyon Lake, Bulverde and Spring Branch, Comfort, Kerrville, Fredericksburg, Bandera, San Marcos, Kyle, Wimberley, Seguin, Schertz and Cibolo, Universal City and Converse, Garden Ridge, and Northeast San Antonio.
Frequently Asked Storm Damage Restoration Questions in Boerne
What should I do first after hail damages my roof?
Can wind from a microburst damage a home without a tree falling on it?
Is it safe to drive through flood water in the Hill Country?
Will my homeowners policy cover storm damage?
How long does storm damage repair take?
Related Services from 911 Restoration of Texas Hill Country
This page is part of 911 Restoration of Texas Hill Country. If your loss involves more than one problem, we also provide Water Damage Restoration, Reconstruction, and Commercial Restoration, all handled by the same local team.
Contact 911 Restoration of Texas Hill Country About Storm Damage Restoration
When a storm opens your home to the weather, call us to close it up.