Emergency Restoration in Portland, Oregon
Portland's wet winters, combined sewers in parts of the city and creeks such as Johnson Creek shape the water risk here. When heavy rain fills the pipes and waterways, basements, crawl spaces and low drains take the water. 911 Restoration of Portland, OR is based in Southeast Portland and responds across Portland 24 hours a day.
Quick answer: 911 Restoration of Portland, OR provides 24/7 restoration in Portland. On March 12, 2026, an atmospheric river pushed the city's Big Pipe system to 100% capacity and a mix of sewage and stormwater overflowed into the Willamette River. When sewers run full, basement drains and fixtures can back up. Call (206) 381-0820 for a typical 45-minute arrival.
Restoration Services in Portland
Water Damage Restoration
Extraction, moisture mapping, and structural drying for basement floods, burst pipes, and storm water, read daily until verified dry.
Learn about water damage →Fire Damage Restoration
Board-up, soot and smoke removal, odor control, and cleanup of the water used to put the fire out.
Learn about fire damage →Mold Remediation
Containment, removal of affected materials, HEPA cleaning, and correction of the moisture source that fed the growth.
Learn about mold remediation →Sewage Cleanup
Safe removal of sewage backups, disposal of contaminated materials, disinfection, and drying of affected basements.
Learn about sewage cleanup →Commercial Restoration
Water, fire, and mold response for offices, retail, healthcare, schools, and multifamily buildings, planned around operations.
Learn about commercial restoration →Reconstruction
Drywall, flooring, cabinets, trim, and finish work after a loss, completed by the same team that handled the cleanup.
Learn about reconstruction →Crime Scene Cleanup
Discreet biohazard cleanup after trauma, unattended death, or hoarding, with regulated waste handling.
Learn about crime scene cleanup →Sanitization Services
Disinfection of homes and businesses after contamination, illness, or a sewage or flood loss.
Learn about sanitization →Storm Damage Restoration
Tarping, board-up, water removal, and drying after severe thunderstorms, high winds, and winter storms.
Learn about storm damage →What Damages Property in Portland
On March 12, 2026, an atmospheric river pushed Portland's Big Pipe system to full capacity, according to KPTV, and a mix of sewage and stormwater overflowed into the Willamette River. The City of Portland Bureau of Environmental Services describes a combined sewer overflow as about 80 percent stormwater and 20 percent sewage.
For a homeowner, that means low drains, floor drains and basement toilets can back up when the system is full, and sewage water is contaminated from the start. We remove porous materials the water touched, disinfect surfaces and dry the structure to verified targets. A backwater valve and a plumber's check of your lateral can reduce the chance of a repeat. Near Johnson Creek, the City says Foster Road in Lents historically flooded about every other year near what is now the Foster Floodplain Natural Area, so creek-side basements deserve the same attention.
How We Handle Losses in Portland
Portland's risk comes from heavy winter rain, combined sewers in parts of the city, creeks and sloughs such as Johnson Creek and the Columbia Slough, and ice storms and windstorms that bring down limbs and cut power. Basements and crawl spaces take on water, outages can stop sump pumps, and frozen pipes can split during hard freezes. We prepare for each, from extraction and disinfection to tarping a damaged roof before interior work begins.
Mold usually follows water in Portland homes. A basement or crawl space that took on water and was not dried to verified targets, a slow leak inside a wall, or a crawl space that stays damp through a long wet winter can grow mold within days. We contain the area, remove affected materials, HEPA clean, and correct the moisture source. After a fire, we board up, remove firefighting water from lower levels, clean soot, and treat smoke odor in ductwork and wall cavities so it does not return. Storm calls in Portland usually mean roof tarping, board-up, and drying ceilings and walls after ice storms, windstorms, falling trees, and wind-driven rain. Every job is documented with photos and daily moisture readings, which your adjuster can review and which show when the structure is actually dry.
Where We Work in Portland
Our crews respond throughout Portland, including:
- Lents
- Foster Road
- The Johnson Creek corridor
- Foster Floodplain Natural Area
- Powellhurst-Gilbert
- The Columbia Slough
ZIP codes served: 97201, 97202, 97203, 97204, 97205, 97206, 97209, 97210, 97211, 97212, 97213, 97214, 97215, 97216, 97217, 97218, 97219, 97220, 97221, 97227, 97230, 97231, 97232, 97233, 97236, 97266.
If you are not sure whether your address is in our area, call (206) 381-0820. The same crews handle emergency response, cleanup, and reconstruction in Portland, so one team stays with the job from the first call to the final walkthrough.
Portland is served by 911 Restoration of Portland, OR, which also covers Beaverton, Bethany and Cedar Mill, Gresham, Hillsboro, Lake Oswego, Milwaukie and Oak Grove, Oregon City, Salem, Salmon Creek and Felida, Tigard, and Vancouver.
Common Causes of Property Damage in Portland
- Sewer and drain backups when combined sewers run full in heavy rain
- Basement and crawl space water during wet winters
- Creek and slough flooding near Johnson Creek and the Columbia Slough
- Frozen and burst pipes during ice storms
- Fallen limbs and trees through roofs in windstorms
- Sump pump failure during power outages
Why Portland Property Owners Call 911 Restoration
Open 24/7
We answer every call at any hour, including nights, weekends, and holidays.
45-Minute Typical Arrival
Crews are dispatched right away, and our typical arrival is 45 minutes.
IICRC-Certified Technicians
Trained crews with moisture meters, thermal imaging, and drying and containment equipment.
Direct Insurance Coordination
Photos, readings, and a written scope for your adjuster, with billing handled for you.
Local Team
911 Restoration of Portland, OR works from Southeast Portland across the Portland metro area and Clark County, Washington, with crews dispatched to Washington County, Lake Oswego and Salem.
No Subcontractors
The same team handles the emergency, the cleanup, and the reconstruction.
Frequently Asked Questions About Restoration in Portland
How fast can you get to a property in Portland?
Why do Portland basements back up during heavy rain?
What should I do if my sump pump stops during a winter storm outage?
Do you work with my insurance company?
What should I do while I wait for the crew?
Does flood insurance cover water in my Portland home?
Contact 911 Restoration of Portland, OR in Portland
Water, fire, mold, and storm damage get worse every hour. Call us 24/7 for help in Portland.