Emergency Restoration in Ann Arbor, Michigan
Ann Arbor has older homes near the University of Michigan, many rental properties, and a river and sewer system that can both be pushed hard by summer storms. Basement flooding and sewer backups are the main risk here, with frozen pipes next once winter sets in. 911 Restoration of Metro Detroit responds to water damage, sewage backups, mold, fire, and storm damage 24 hours a day across Ann Arbor.
Quick answer: 911 Restoration of Metro Detroit provides 24/7 restoration in Ann Arbor. The June 2021 storm brought about 4.8 inches of rain and basement backups to parts of the city, including Pittsfield Village, so floor drain backups and flooded basements are a real risk here. Call (248) 432-3936 for a typical 45-minute arrival.
Restoration Services in Ann Arbor
Water Damage Restoration
Extraction, moisture mapping, and structural drying for basement floods, burst pipes, and storm water, read daily until verified dry.
Learn about water damage →Fire Damage Restoration
Board-up, soot and smoke removal, odor control, and cleanup of the water used to put the fire out.
Learn about fire damage →Mold Remediation
Containment, removal of affected materials, HEPA cleaning, and correction of the moisture source that fed the growth.
Learn about mold remediation →Sewage Cleanup
Safe removal of sewage backups, disposal of contaminated materials, disinfection, and drying of affected basements.
Learn about sewage cleanup →Commercial Restoration
Water, fire, and mold response for offices, retail, healthcare, schools, and multifamily buildings, planned around operations.
Learn about commercial restoration →Reconstruction
Drywall, flooring, cabinets, trim, and finish work after a loss, completed by the same team that handled the cleanup.
Learn about reconstruction →Crime Scene Cleanup
Discreet biohazard cleanup after trauma, unattended death, or hoarding, with regulated waste handling.
Learn about crime scene cleanup →Sanitization Services
Disinfection of homes and businesses after contamination, illness, or a sewage or flood loss.
Learn about sanitization →Storm Damage Restoration
Tarping, board-up, water removal, and drying after severe thunderstorms, high winds, and winter storms.
Learn about storm damage →What Damages Property in Ann Arbor
A storm on the evening of June 25, 2021 into June 26 caused flooding and basement backups in parts of the city, and Pittsfield Village and the surrounding streets were the most affected area. The city's analysis found about 4.8 inches of rain fell, and connected footing drains appear to have sent a large amount of flow into the sanitary sewer.
That is why a basement can take on water even when the yard looks fine. In heavy rain, connected footing drains can send 10 to 20 times normal stormwater into sanitary pipes, and the overload comes up through floor drains. If it happens to you, keep out of the water, shut off power to a flooded basement if you can do it safely, and call us so the area can be extracted, disinfected, and dried before mold starts. For tenants and landlords, quick photos and a written note to the property manager help everyone move faster.
How We Handle Losses in Ann Arbor
Ann Arbor sits on the Huron River, and at high water the street drains on Island Drive by Island Park can back up and Riverside Park floods. Away from the river, the risk is underground: sanitary sewers that fill during cloudbursts, sump pumps that stop when the power fails, and older basements near campus where finished space and stored belongings sit close to the floor drain. Rental properties add another layer, because water often reaches several units or floors before anyone sees it. We map moisture room by room and dry in place so damage does not spread.
Mold usually follows water in Ann Arbor homes. A basement that took on water and was not dried to verified targets, a slow leak inside a wall, or a crawl space that stays damp through a humid summer can grow mold within days. We contain the area, remove affected materials, HEPA clean, and correct the moisture source. After a fire, we board up, remove firefighting water from the basement, clean soot, and treat smoke odor in ductwork and wall cavities so it does not return. Storm calls in Ann Arbor usually mean roof tarping, board-up, and drying ceilings and walls after wind-driven rain or ice dams. Every job is documented with photos and daily moisture readings, which your adjuster can review and which show when the structure is actually dry.
Where We Work in Ann Arbor
Our crews respond throughout Ann Arbor, including:
- Pittsfield Village
- Island Drive and Island Park
- Riverside Park
- Wall Street at Canal Street
- Homes near the University of Michigan
ZIP codes served: 48103, 48104, 48105, 48106, 48107, 48108, 48109, 48113.
If you are not sure whether your address is in our area, call (248) 432-3936. The same crews handle emergency response, cleanup, and reconstruction in Ann Arbor, so one team stays with the job from the first call to the final walkthrough.
Ann Arbor is served by 911 Restoration of Metro Detroit, which also covers Canton, Farmington and Farmington Hills, Garden City, Inkster, Livonia, Northville, Novi, Plymouth, Redford, Wayne, West Bloomfield, Westland, and Ypsilanti.
Common Causes of Property Damage in Ann Arbor
- Sewer and floor drain backups when storms overload the sanitary system
- Heavy rain that saturates the ground and pushes water through basement walls and floor cracks
- Sump pump failures, often during power outages in severe storms
- Frozen and burst pipes in exterior walls, garages, and unheated spaces during deep cold
- Leaks that spread between units in rental buildings
- Leaking water heaters, washing machine hoses, and dishwasher lines
Why Ann Arbor Property Owners Call 911 Restoration
Open 24/7
We answer every call at any hour, including nights, weekends, and holidays.
45-Minute Typical Arrival
Crews are dispatched right away, and our typical arrival is 45 minutes.
IICRC-Certified Technicians
Trained crews with moisture meters, thermal imaging, and drying and containment equipment.
Direct Insurance Coordination
Photos, readings, and a written scope for your adjuster, with billing handled for you.
Local Team
911 Restoration of Metro Detroit works from Canton across western Wayne County, Ann Arbor and Ypsilanti, and southwest Oakland County.
No Subcontractors
The same team handles the emergency, the cleanup, and the reconstruction.
Frequently Asked Questions About Restoration in Ann Arbor
How fast can you get to a property in Ann Arbor?
Does my footing drain affect basement backups?
Who handles water damage in a rental?
Do you work with my insurance company?
What should I do while I wait for the crew?
Does flood insurance cover water in my Ann Arbor home?
Contact 911 Restoration of Metro Detroit in Ann Arbor
Water, fire, mold, and storm damage get worse every hour. Call us 24/7 for help in Ann Arbor.