Crime Scene Cleanup in Reno, Carson City and Lake Tahoe
After a trauma or an unattended death, families and property managers in Reno and Lake Tahoe need the scene cleaned safely, privately, and to Nevada and California medical waste rules. 911 Restoration of Reno responds around the clock in Downtown & Midtown Reno, Old Northwest & University, Old Southwest & Caughlin Ranch, South Reno & Double Diamond, Somersett & Verdi, North Valleys, Sparks, Spanish Springs, Sun Valley, Washoe Valley, Carson City, Indian Hills & Genoa, Minden & Gardnerville, Dayton & Virginia City, Fernley & Silver Springs, Incline Village & Crystal Bay, Stateline & Zephyr Cove, South Lake Tahoe, Kings Beach & Tahoe Vista, Tahoe City & Olympic Valley, West Shore Tahoe, and Truckee.
Quick answer: 911 Restoration of Reno provides 24/7 crime scene and biohazard cleanup across Reno, Carson City and Lake Tahoe: discreet cleanup, removal of contaminated materials, regulated disposal, and disinfection, with a typical 45-minute arrival in Reno, Sparks, Carson City and nearby communities, with crews dispatched right away to Carson Valley, Genoa, Fernley, Lake Tahoe and Truckee, and Direct Insurance Coordination. Call (775) 239-3690 for immediate help.
How Biohazard Cleanup Works in Nevada
Washoe County medical waste rules
In Washoe County, medical waste must be treated before disposal, and Nevada's NAC 444.662 storage rules apply until then: containers must be watertight, tightly covered, clearly labeled, and transported separately. Contaminated materials never go in household trash.
California trauma scene registration
On the California side of Lake Tahoe and in Truckee, trauma scene waste management practitioners register with the California Department of Public Health under Chapter 9.5 of the Health and Safety Code. Waste leaves the property as regulated medical waste.
Contamination below the surface
Blood and bodily fluids soak through carpet into pad and subfloor and wick into drywall. In a closed house on a cold winter day, heating ducts can carry odor to other rooms, so we trace the contamination and include the HVAC system in the cleanup.
How We Handle Crime Scene Cleanup in Reno-Tahoe
- You call (775) 239-3690. We speak with you privately, confirm that law enforcement has released the scene, and schedule the work.
- We arrive in protective equipment, with unmarked vehicles on request, and set up containment.
- We remove blood, bodily fluids, and contaminated materials and package them as regulated waste.
- We clean and disinfect every affected surface and verify that no contamination remains.
- We treat odor, document the work for insurance, and restore removed materials when you are ready.
For the national overview of this service, see Crime Scene Cleanup.
When You Need Biohazard Cleanup, and What To Do First
- A death that was not discovered right away
- Blood or bodily fluids from an injury, suicide, or assault
- A scene released by police after an investigation
- Hoarding conditions with waste, animal contamination, or pests
- Needles or drug paraphernalia in a home or rental unit
- Persistent odor after a death in an apartment or house
Do not try to clean blood or bodily fluids yourself, and keep family members, tenants, and pets out of the area. Wait until law enforcement releases the scene, then call (775) 239-3690. We will speak with you directly and handle the cleanup with care.
What Affects the Scope and Timeline
The scope depends on how much contamination there is, how long it sat, and which materials it reached. A small area on a hard surface may be cleaned in hours. Contamination that reached carpet pad, subfloor, or drywall requires removal and replacement.
Most scenes are completed in one to two days. Unattended deaths and hoarding situations can take longer because of odor treatment, the volume of materials, and sorting personal items with the family. We set the schedule with you and keep it private.
For landlords and property managers, we coordinate access, document the condition of the unit before and after the work, and keep tenant information confidential. When personal items are found, we set them aside for the family rather than discarding them, and we ask before removing anything that may matter to them. Nothing about the work is shared beyond what your insurer needs.
What We Clean and Restore
- Flooring, carpet, and subfloors
- Drywall and trim
- Furniture and mattresses
- Bathrooms and kitchens
- Vehicles
- Rental units and apartments
- Commercial and public spaces
- Personal items set aside for the family
Insurance and Documentation for Crime Scene Cleanup
We provide Direct Insurance Coordination on biohazard cleanup, with documentation and communication with your adjuster. Many homeowner policies cover this work, and some crime victim assistance programs help with costs, so ask your carrier what applies to your situation.
Why Property Owners Choose 911 Restoration for Crime Scene Cleanup
24/7 Response and Fast Dispatch
We answer every call at any hour and dispatch a crew right away. Typical arrival is 45 minutes in Reno, Sparks, Spanish Springs, Sun Valley, the North Valleys, Somersett and Verdi, Washoe Valley, Carson City, Dayton and Virginia City. For Carson Valley, Genoa, Fernley and Silver Springs, Lake Tahoe and Truckee we tell you the arrival time when you call.
IICRC-Certified Technicians
Trained crews with moisture meters, thermal imaging, and the containment and disinfection equipment each job requires.
Direct Insurance Coordination, No Subcontractors
One local team documents the loss, works with your adjuster, and handles the work from emergency response through reconstruction.
We provide this service in Downtown & Midtown Reno, Old Northwest & University, Old Southwest & Caughlin Ranch, South Reno & Double Diamond, Somersett & Verdi, North Valleys, Sparks, Spanish Springs, Sun Valley, Washoe Valley, Carson City, Indian Hills & Genoa, Minden & Gardnerville, Dayton & Virginia City, Fernley & Silver Springs, Incline Village & Crystal Bay, Stateline & Zephyr Cove, South Lake Tahoe, Kings Beach & Tahoe Vista, Tahoe City & Olympic Valley, West Shore Tahoe, and Truckee.
Frequently Asked Crime Scene Cleanup Questions in Reno-Tahoe
Who cleans up after a death in a home?
Is it safe to clean blood myself?
How is biohazard waste handled in Washoe County?
Do you handle crime scene cleanup in California as well as Nevada?
Can you come in an unmarked vehicle?
Related Services from 911 Restoration of Reno
This page is part of 911 Restoration of Reno. If your loss involves more than one problem, we also provide Sanitization Services, Reconstruction, and Commercial Restoration, all handled by the same local team.
Contact 911 Restoration of Reno About Crime Scene Cleanup
We handle the hardest days with care and privacy. Call us when the scene is released.