Sewage Cleanup in Indianapolis
Sewage in a central Indiana home can come from a failed private lateral, a floor drain that backs up in heavy rain, or river floodwater. Across Center Township, Citizens Energy Group runs combined sewers that carry stormwater and sewage together. 911 Restoration of Indianapolis responds around the clock across Indianapolis and Hamilton County, and out to Greenwood, Avon, Plainfield, Brownsburg, Greenfield, Anderson and Muncie.
Quick answer: 911 Restoration of Indianapolis provides 24/7 sewage cleanup across Indianapolis and Hamilton County: safe extraction, removal of contaminated porous materials, disinfection, odor control and drying. Sewer backup coverage is often an endorsement on Indiana policies, and we document the loss for your adjuster. Typical 45-minute arrival. Call (317) 314-6759.
Why Sewage Backs Up in Indianapolis Basements
Combined sewers in heavy rain
Citizens Energy Group's combined sewer area covers about 55.5 square miles, mostly in Center Township, where one set of pipes carries both stormwater and sewage. In Marion County these sewers overflow into waterways when as little as a quarter-inch of rain falls.
Backups the tunnels do not stop
The DigIndy tunnel system, completed at the end of 2025, was built to divert at least 95 percent of combined sewer overflows. It reduces overflows to the rivers; it does not stop a backup from a private sewer lateral or a failed sump pump.
Floodwater is contaminated
Water from the White River or a creek carries sewage and debris into a home. We treat it like a sewer backup: remove affected porous materials, disinfect and dry.
How We Handle Sewage Cleanup in Indianapolis
- You call (317) 314-6759. We tell you how to keep people and pets away and dispatch a crew in protective equipment.
- We contain the area and extract sewage and contaminated water with pumps and extractors.
- We remove and bag porous materials that sewage touched, such as carpet, pad, drywall, and insulation.
- We clean and disinfect every affected surface and treat the air to control odor.
- We dry the structure to verified targets, document the loss, and rebuild with our own crews.
For the national overview of this service, see Sewage Cleanup.
Signs You Need Sewage Cleanup, and What To Do First
- Water or waste coming up through a basement floor drain, toilet, or shower
- Gurgling drains or toilets when another fixture runs
- Several drains in the house running slow at the same time
- A sewage odor in the basement or near floor drains
- Wet carpet or drywall near a floor drain after rain
- Standing water around a cleanout or the base of a toilet
Keep children, pets, and anyone with a weakened immune system away from the area. Stop using water in the house, turn off power to the basement if it is safe, and do not try to clean sewage with a household vacuum or mop. Call (317) 314-6759 and a plumber if the line itself needs to be cleared.
What Affects the Scope and Timeline
The scope depends on how far the sewage spread, how long it sat, and what it touched. Porous materials that sewage contacts are removed, not cleaned. Hard surfaces such as concrete and tile are cleaned and disinfected. We list each material and room in a written scope for your adjuster.
A contained backup in an unfinished basement can often be cleaned and dried in two to four days. A finished basement with flooring, drywall, and contents takes longer, followed by rebuilding. We do not rebuild until readings confirm the structure is dry.
What We Restore After a Sewage Backup
- Finished and unfinished basements
- Carpet, pad, and flooring
- Drywall and insulation
- Framing and sill plates
- Laundry and utility rooms
- Bathrooms
- HVAC equipment near the floor
- Contents stored in the basement
Insurance and Documentation for Sewage Cleanup
We provide Direct Insurance Coordination on sewage losses, with photos, a written scope, and communication with your adjuster on your behalf. Many homeowner policies cover sewer or drain backup only with a specific endorsement, and surface flooding is usually separate, so check your policy for backup coverage before you need it.
Why Property Owners Choose 911 Restoration for Sewage Cleanup
24/7 Response and Fast Dispatch
We answer every call at any hour and dispatch a crew right away. Typical arrival is 45 minutes across Indianapolis and Hamilton County, and for Greenwood, Avon, Plainfield, Brownsburg, Greenfield, Anderson and Muncie we tell you the arrival time when you call.
IICRC-Certified Technicians
Trained crews with moisture meters, thermal imaging, and the containment and disinfection equipment each job requires.
Direct Insurance Coordination, No Subcontractors
One local team documents the loss, works with your adjuster, and handles the work from emergency response through reconstruction.
We provide this service in Fishers, Carmel, Noblesville, Westfield, Zionsville, Downtown Indianapolis, Broad Ripple, Lawrence, Greenwood, Avon, Plainfield, Brownsburg, Greenfield, Anderson, and Muncie.
Frequently Asked Sewage Cleanup Questions in Indianapolis
Is sewage backup dangerous?
Why does my basement drain back up when it rains?
Can carpet be saved after a sewage backup?
Does homeowners insurance cover sewer backup?
Can I clean up a small backup myself?
Related Services from 911 Restoration of Indianapolis
This page is part of 911 Restoration of Indianapolis. If your loss involves more than one problem, we also provide Water Damage Restoration, Sanitization Services, and Mold Remediation, all handled by the same local team.
Contact 911 Restoration of Indianapolis About Sewage Cleanup
Sewage is a health hazard. Keep everyone clear and call us now.