Commercial Restoration Charlotte, NC

Tornado and wind damage to roofs and openings

The February 2020 EF-1 tornado moved from west of Pineville into Matthews. Wind-driven rain through a damaged roof, storefront, or loading door soaks insulation and ceiling tiles quickly, so tarping and drying come first.

Creek flooding around parking lots and ground floors

Heavy rain on January 9, 2024 flooded roads across Charlotte, and creeks such as Briar Creek and McMullen Creek rise fast and strand vehicles on nearby streets. Ground-floor suites near creeks can take on water that needs extraction, cleaning, and disinfection as well as drying.

Sprinkler, supply line, and roof drain failures

A split line or a clogged roof drain can send water through several suites before anyone shuts it off, especially over a weekend. In multi-tenant buildings the water travels through ceilings and wall cavities, so we check adjacent spaces before the job is called finished.

The scope depends on the size of the affected area, the building systems involved, and the need to keep parts of the building open. We phase the work, set up containment, and plan noisy or disruptive work for hours that suit you.

A contained water loss in an office suite can often be dried in a few days. Larger losses involving several floors, tenants, or fire damage take longer and move into reconstruction. We give property managers a written plan and daily progress reports.

For healthcare-adjacent offices, schools, and multifamily buildings, the plan also covers who can enter affected areas, how containment is maintained between work shifts, and how residents or staff are informed. We keep a single point of contact on our side so the property manager, the adjuster, and the tenants hear the same information, from the first call through the final walkthrough.