911 Restoration of London

24/7 Emergency Restoration in London, St. Thomas, Strathroy, Ingersoll, and Surrounding Communities

Call (226) 777-1890 24/7 emergency line
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24/7 Emergency Service (226) 777-1890
45-Minute Typical Arrival
LONDON RESTORATION

24/7 Emergency Restoration Across London and Southwestern Ontario

911 Restoration of London handles water damage, basement flooding, sewer backups, mould, fire and smoke damage, and storm damage across London, from Downtown London and Old North to Byron, Lambeth, White Oaks and Argyle, and out to St. Thomas, Strathroy, Ingersoll, Komoka, Ilderton and Dorchester. We also dispatch crews to Chatham, Blenheim, Wallaceburg and Leamington. Property owners here deal with late-winter Thames River floods when frozen ground cannot take in rain or snowmelt, summer cloudbursts that overwhelm street drains and push sewage back through floor drains, long freezing seasons that split pipes, and thunderstorms that bring down trees and power. Our team is based in west London and answers around the clock.

Quick answer: 911 Restoration of London provides 24/7 restoration across London and nearby towns, including water damage restoration, basement flood and sewer backup cleanup, mould remediation, fire and smoke damage restoration, and storm damage repair. On July 15, 2024, London broke a century-old rainfall record with 59.3 mm of rain, Environment Canada said. Call (226) 777-1890 for a typical 45-minute arrival in London and nearby towns and Direct Insurance Coordination.

24/7 Emergency Service 911 Restoration of London (226) 777-1890
Location
777 Capulet Ln, London, ON N6H 5T9
Arrival
45-minute typical arrival
Hours
24/7 · 365 days
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OUR SERVICES

Restoration Services in London

Water Damage Restoration

Basement flooding after cloudbursts, Thames River high water in thaws, and burst pipes, extracted and dried to verified moisture targets.

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Fire Damage Restoration

Board-up, soot and smoke cleanup, odour removal, and drying out the water used to put the fire out.

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Mould Remediation

Containment and removal of mould in finished basements that stayed wet after a flood, a backup or a slow leak.

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Sewage Cleanup

Sewer backup cleanup and disinfection, with guidance on backwater valves and the City of London's basement flooding grant.

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Commercial Restoration

Offices, shops, plazas and multi-unit buildings dried and cleaned in phases so operations keep running where possible.

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Reconstruction

Drywall, flooring, cabinets and finishes rebuilt after the drying is done, with one team from emergency to rebuild.

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Crime Scene Cleanup

Discreet biohazard cleanup, with regulated waste handed to a licensed carrier under Ontario's rules.

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Sanitization Services

Cleaning and disinfection of homes and workplaces after sewage, biohazard or contamination events.

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Storm Damage Restoration

Tarping, board-up and water removal after thunderstorms, downed trees and Lake Erie wind and waves.

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LOCAL RISK GUIDE

London Area Damage Risks by Area

Downtown, Old North, Byron and the Thames

The North and South branches of the Thames meet at the Forks in downtown London. In February 2018 the Upper Thames River Conservation Authority issued a flood warning, flows at Byron were the highest since the Fanshawe Dam began operating, and parks along the river flooded. Harris Park flooded after the July 2024 downpour.

South and East London

In August 2020 basements on Millbank Drive near Bexhill Drive flooded through floor drains, and the City of London said the sanitary sewer system was beyond capacity. Thunderstorms in 2021 and 2022 cut power in Glanworth, Glen Cairn, Argyle and Huron Heights, which stops sump pumps when they are needed most.

St. Thomas, Strathroy and Ingersoll

The Kettle Creek Conservation Authority issued a flood warning for St. Thomas in February 2018. The St. Clair Region Conservation Authority warned of Sydenham River flooding near Strathroy's Alexandra Park in September 2021, and the Upper Thames River Conservation Authority ran its reservoirs to cut downstream flooding after heavy rain that included Ingersoll.

Chatham-Kent and Leamington

The Lower Thames Valley Conservation Authority warned of Thames River flooding along King Street in Chatham in February 2018. On the Lake Erie shore, record lake levels in 2019 were followed by a state of emergency on Erie Shore Drive in Chatham-Kent, and a flood warning was issued in Leamington after waves flooded Point Pelee Drive.

WHERE WE WORK

Communities We Serve Across London

From our base in west London, crews respond 24/7 across the city and nearby towns, and dispatch right away to Chatham-Kent and Leamington, including Downtown London, Old North, Masonville and Sunningdale, Hyde Park and Oakridge, Byron and Westmount, Lambeth, White Oaks and Westminster, Highbury and Glanworth, Argyle and Huron Heights, Glen Cairn, St. Thomas, Strathroy, Ingersoll, Komoka and Ilderton, Dorchester, Chatham and Blenheim, Wallaceburg, and Leamington. Not sure whether your address is in our area? Call (226) 777-1890 and we will tell you right away or connect you with the right team.

WHY CHOOSE US

Why London Property Owners Call 911 Restoration

24/7 Response

We answer every call at any hour. A crew typically arrives within 45 minutes across London, St. Thomas, Strathroy, Ingersoll, Komoka, Ilderton and Dorchester, and we dispatch a crew right away to Chatham, Blenheim, Wallaceburg and Leamington.

IICRC-Certified Technicians

Trained crews follow industry standards for water, fire, mould and sewage work, with moisture readings recorded at every visit.

Direct Insurance Coordination

We document the loss with photos and readings and work with your insurer, including on sewer backup and overland water claims.

Local Crews

Our team is based in west London and knows the city's older basements, its river valleys and the rural towns around it.

Fast Water Removal

Truck-mounted extraction, pumps and drying equipment go to work on the first visit, because mould can start within 24 to 48 hours.

No Subcontractors

The same team handles your job from emergency response through drying, cleaning and reconstruction.

24/7
Emergency response, every day of the year
IICRC
Certified technicians on every job

Frequently Asked Questions About Restoration in London

How fast can you reach my property?
In London, St. Thomas, Strathroy, Ingersoll, Komoka, Ilderton and Dorchester our typical arrival is 45 minutes. In Chatham, Blenheim, Wallaceburg and Leamington we dispatch a crew right away and give you the arrival time when you call. We answer 24 hours a day at (226) 777-1890.
Do you work with my insurance company?
Yes. We provide Direct Insurance Coordination: we document the damage with photos, moisture readings and a scope of work, and we communicate with your adjuster so your claim has what it needs.
Does home insurance cover a flooded basement?
It depends on the cause and your policy. On Canadian home policies, overland flood and sewer backup are usually optional coverages, so check whether yours includes them. We document the loss either way so your adjuster can decide.
What should I do while I wait for your crew?
Stay out of a flooded basement if the water has reached outlets, baseboard heaters, the furnace or the electrical panel, and have London Hydro or your utility cut the power. Once it is safe, stop the water source if you can, move valuables to a dry floor and take photos. Call your insurer and report the flooding to your municipality.
How long does restoration take?
Drying usually takes three to five days once the water is out, depending on materials and how long they were wet. Rebuilding drywall, flooring and finishes takes longer and depends on the damage.
Which areas do you serve?
We serve Downtown London, Old North, Masonville and Sunningdale, Hyde Park and Oakridge, Byron and Westmount, Lambeth, White Oaks and Westminster, Highbury and Glanworth, Argyle and Huron Heights, Glen Cairn, St. Thomas, Strathroy, Ingersoll, Komoka and Ilderton, Dorchester, Chatham and Blenheim, Wallaceburg and Leamington.
Why do London basements flood in heavy rain?
In many London homes built before 1985, the weeping tiles are tied to the sanitary sewer, so a cloudburst can overload the pipes and push sewage back through floor drains. The City of London says weeping tiles must be disconnected from the sanitary sewer before a backwater valve is installed, and cleaning the valve is the homeowner's job.
Does the City of London help pay for flood protection?
Yes. The City of London's Basement Flooding Grant Program helps homeowners at risk of basement flooding pay for weeping tile disconnection with a sump pit and pump, backwater valves and sump pump battery back-ups. Work must not have started before you apply, and repair or renovation after a flood is not eligible.
Is mould testing worth it after a flood?
Usually not. The Middlesex-London Health Unit says there are no official limits for mould in indoor air, so testing is not useful for judging health risk. What matters is finding the moisture, drying it fast and removing materials that stayed wet.
Do you handle Thames River and Lake Erie flooding?
Yes. Conservation authorities issue the flood warnings here: the Upper Thames River Conservation Authority for London, the Lower Thames Valley Conservation Authority for Chatham and the Essex Region Conservation Authority for Leamington. When river or lake water reaches a building, we pump it out, remove wet materials and dry the structure.

Contact 911 Restoration of London

Water, sewage, mould, smoke and storm damage get worse every hour. We hope you never need us, but when you do, we are ready.