Emergency Restoration in Troy, Michigan
Troy sits in the path of heavy summer cloudbursts, and a broken water main can flood basements and yards with no storm at all. Basement flooding, sewer backups and frozen pipes in winter are the losses to plan for. 911 Restoration of Metro Detroit North responds to water damage, sewage backups, mold, fire and storm damage 24 hours a day across Troy.
Quick answer: 911 Restoration of Metro Detroit North provides 24/7 restoration in Troy. An 84-inch water main broke on South Boulevard on November 13, 2016 and flooded the surrounding area, so main breaks, flooded basements and sewer backups are risks to plan for. Call (248) 432-3960 for a typical 45-minute arrival.
Restoration Services in Troy
Water Damage Restoration
Extraction, moisture mapping, and structural drying for basement floods, burst pipes, and storm water, read daily until verified dry.
Learn about water damage →Fire Damage Restoration
Board-up, soot and smoke removal, odor control, and cleanup of the water used to put the fire out.
Learn about fire damage →Mold Remediation
Containment, removal of affected materials, HEPA cleaning, and correction of the moisture source that fed the growth.
Learn about mold remediation →Sewage Cleanup
Safe removal of sewage backups, disposal of contaminated materials, disinfection, and drying of affected basements.
Learn about sewage cleanup →Commercial Restoration
Water, fire, and mold response for offices, retail, healthcare, schools, and multifamily buildings, planned around operations.
Learn about commercial restoration →Reconstruction
Drywall, flooring, cabinets, trim, and finish work after a loss, completed by the same team that handled the cleanup.
Learn about reconstruction →Crime Scene Cleanup
Discreet biohazard cleanup after trauma, unattended death, or hoarding, with regulated waste handling.
Learn about crime scene cleanup →Sanitization Services
Disinfection of homes and businesses after contamination, illness, or a sewage or flood loss.
Learn about sanitization →Storm Damage Restoration
Tarping, board-up, water removal, and drying after severe thunderstorms, high winds, and winter storms.
Learn about storm damage →What Damages Property in Troy
An 84-inch water main broke at about 3 a.m. on Sunday, November 13, 2016, on South Boulevard west of Dequindre near Sanctuary Lake Golf Course. It caused extreme flooding, closed South Boulevard between Dequindre and John R, and a boil water alert for northwest Troy followed.
If a main break or storm sends water into your basement or yard, treat it as contaminated until proven otherwise and keep people and pets out. Report a sewage overflow or backup to the City of Troy Water Division right away, then call us so extraction and drying can start before drywall, carpet and framing hold moisture.
How We Handle Losses in Troy
Troy has a mix of heavy summer rain, sewer backups and water main breaks, and a National Weather Service flood warning in August 2019 named Troy among the places to see flooding after 3 to 6 inches of rain. Water can enter through foundation walls and floor cracks, or rise through floor drains when sewers fill. Winter adds frozen pipes in exterior walls, garages and unheated spaces. We plan extraction, disinfection and drying around how the water got in.
Mold usually follows water in Troy homes. A basement that took on water and was not dried to verified targets, a slow leak inside a wall, or a crawl space that stays damp through a humid summer can grow mold within days. We contain the area, remove affected materials, HEPA clean, and correct the moisture source. After a fire, we board up, remove firefighting water from the basement, clean soot, and treat smoke odor in ductwork and wall cavities so it does not return. Storm calls in Troy usually mean roof tarping, board-up, and drying ceilings and walls after wind-driven rain or ice dams. Every job is documented with photos and daily moisture readings, which your adjuster can review and which show when the structure is actually dry.
Where We Work in Troy
Our crews respond throughout Troy, including:
- Sanctuary Lake Golf Course
- Firefighters Park
- Troy Civic Center
- South Boulevard
- Homes and businesses across ZIP codes 48083, 48084, 48085 and 48098
ZIP codes served: 48083, 48084, 48085, 48098.
If you are not sure whether your address is in our area, call (248) 432-3960. The same crews handle emergency response, cleanup, and reconstruction in Troy, so one team stays with the job from the first call to the final walkthrough.
Troy is served by 911 Restoration of Metro Detroit North, which also covers Auburn Hills, Berkley and Huntington Woods, Bingham Farms and Franklin, Birmingham, Bloomfield Hills, Center Line, Clawson, Macomb Township, Madison Heights, Pontiac, Rochester and Rochester Hills, Royal Oak, Southfield, Sterling Heights, Utica, Warren, and Waterford.
Common Causes of Property Damage in Troy
- Water main breaks that flood basements, yards and streets
- Heavy summer rain that overloads storm and sanitary sewers
- Sewer and floor drain backups into finished basements
- Sump pump failures during power outages in severe storms
- Frozen and burst pipes in exterior walls, garages and unheated spaces
- Leaking water heaters, washing machine hoses and dishwasher lines
Why Troy Property Owners Call 911 Restoration
Open 24/7
We answer every call at any hour, including nights, weekends, and holidays.
45-Minute Typical Arrival
Crews are dispatched right away, and our typical arrival is 45 minutes.
IICRC-Certified Technicians
Trained crews with moisture meters, thermal imaging, and drying and containment equipment.
Direct Insurance Coordination
Photos, readings, and a written scope for your adjuster, with billing handled for you.
Local Team
911 Restoration of Metro Detroit North works from Clawson across south and central Oakland County and western Macomb County.
No Subcontractors
The same team handles the emergency, the cleanup, and the reconstruction.
Frequently Asked Questions About Restoration in Troy
How fast can you get to a property in Troy?
What should I do if a water main break floods my Troy basement or yard?
Can wet drywall and carpet in my Troy basement be saved?
Do you work with my insurance company?
What should I do while I wait for the crew?
Does flood insurance cover water in my Troy home?
Contact 911 Restoration of Metro Detroit North in Troy
Water, fire, mold, and storm damage get worse every hour. Call us 24/7 for help in Troy.